Vitens provides drinking water to 5.8 million customers in the Netherlands (a third of the country’s population). Vitens has 1,500 employees, and scores high on customer satisfaction. On November 4th, 2021 at the first LUOW in-person inauguration post-pandemic, CEO Jelle Hannema, accepted the offer for membership into the Leading Utilities of the World network and received a ‘Golden Tap’ award for utility performance, representing the achievement of the highest level of utility service.